ON-SITE TECHNICAL SUPPORT

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Dwega Group Inc

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DWEGA group – Onsite Technical Support

DWEGA Group is one of the best online Tech support providers in Canada. While we provide IT solutions to enhance your business, we make sure that we are there for you, to support you during any crisis. We have a team of engineers and other professionals who can provide onsite support & remote technical assistance to help you run your business with ease.

Not only online computer support services, but we also cater for other services in the field pertaining to hardware, administration and HR services, thus helping you to focus on innovations and productive performance of your employees.

Key Features

  • Run your business with ease

    We provide IT solutions and online computer support services that reduce the cost of manpower and technology in establishing your own IT infrastructure. We have a team that works on providing IT support and services to your organization.

  • Managed Human Resources

    We integrate the human resource services with an alignment to your business so that you get service plans according to your goals. This saves your time, money and your human resource effort.

  • Onsite support

    We have a support system that is always available to provide support online adding value to your experience. We have a wide team of engineers who have varied skills that meet all your needs by offering excellent 24/7 technical support.

  • Software solutions for every need

    DWEGA Group provides help desk support software solutions that meet the needs of various departments in your organisation. We have services designed for administration, Human Resources, customer service and IT teams.

  • Dedicated program managers

    We have a dedicated program manager and a team aligned, for every department and technology. They are always happy to provide support to you. The team ensures that your work is done with the utmost speed and accuracy through technical support hotline.

  • Troubleshooting and Problem solving

    We have teams who undergo rigorous training and are certified in the technologies that we provide. They ensure the quickest possible troubleshooting and hand over a foolproof solution via technical support hotline with the root cause analysis. The corrective action plan made by our teams will avoid any future problems with the same cause.

Please get in touch and we’ll be glad to help.

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Why choose us?

Why choose us?

  • Expertise that never lets you done: Our team has skills and experience that gives the best remote technical assistance in possibly no time. We have technical resources that can dedicatedly work for you or when you demand support.
  • Solution for every department: In the fast-growing world of technology, every department needs robust technology to be run smoothly. We have a help desk support software solution that fits all your needs, thus helping you focus more on your business than the technology.
  • Affordability: We provide world-class best online Tech support services at the best prices. We also have flexible plans for you to choose from and make our business relationship stronger.
  • Support system: DWEGA Group has 24/7 technical support team that work for you with commitment and thrive for extreme customer satisfaction.

FAQ

What is Onsite Technical Support?

It means we work as a third party to provide you with technology and technical support as and when required.

Will you give a 24*7 support?

Yes, we have dedicated teams working for you, who can provide support round the clock.

Will we get maintenance and up-gradation services?

Yes, we provide maintenance and up-gradation.

Are there any hidden costs?

No. We keep the plans open and transparent for you to choose from.

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